At Malaya, we help local and independent businesses build, scale and drive CX initiatives without the cost, complexity, or gatekeeping you’ll find elsewhere. From CX platform consultancy, to outsourced services, ethical recruiting, and proactive support packages, we make it simple to access the expertise and team power you need.

Our radically transparent pricing, flexible service models, and mission driven discounts mean you can invest in growth with confidence. No hidden fees. No bloated retainers. Just the right support, built around your goals so you can focus on the work that makes your community stronger.